I have sent the Information to verify My Certification Profile in a Private Message. Estimated Response Time: Within 1 Business Day. Support Hours: Monday to Friday (Except US Public Holidays). In case we do not receive a response the thread will be concluded after two business days, once concluded you will not be able to reply through either channel. This is important for us to determine how to proceed with your case. We would like to confirm if you have any scheduled Exams coming up in the next 15 days on any of your accounts.
To use the Private Message Feature please look at the right side of the page and click the icon seen in the image below: Please keep in mind that our response time frame is within 24 hours of your response-original publication in EST business hours, nonetheless, we understand the urgency of your request and will do our best to follow up on your case as soon as possible. We understand that you require assistance regarding your account, we have opened a Private Message where we have requested more information related to the IDs to continue with the process. However, you can change the way you sign in and show up to recipients by adding aliases to your Microsoft account. Thank you for contacting Microsoft’s Certification Community. As it turns out, merging two Microsoft account is currently not possible.
